1. Definitions
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
- "manilacasino", "we", "us", or "our" refers to manilacasino and the operators of the website at manilacasino.club.
- "Platform" means the manilacasino website, including all games, services, and content accessible via manilacasino.club.
- "User", "you", or "your" means any individual who registers an account on manilacasino or accesses the Platform.
- "Account" means the registered user account through which a User accesses manilacasino services.
- "Real-Money Gameplay" means any game session in which actual funds held in a User's manilacasino wallet are wagered.
- "Bonus Funds" means promotional credits, free spins, or matched deposit bonuses credited to a User's account subject to wagering requirements.
- "PAGCOR" means the Philippine Amusement and Gaming Corporation, the primary regulatory body for gaming activities in the Philippines.
2. Eligibility
Use of the manilacasino Platform is subject to the following eligibility requirements, which are mandatory and non-negotiable:
- Minimum Age. You must be at least twenty-one (21) years of age to register an account or participate in real-money gaming on manilacasino. This minimum age is set in accordance with PAGCOR's governing regulations for online gaming in the Philippines. By registering, you represent and warrant that you meet this age requirement.
- Jurisdiction. You are solely responsible for determining whether accessing and using manilacasino is lawful in your jurisdiction. manilacasino does not accept registrations from jurisdictions where online gambling is expressly prohibited by applicable law. Access from such jurisdictions is unauthorized and prohibited.
- Capacity. You must have full legal capacity to enter into binding agreements under Philippine law or the laws of your jurisdiction. You must not be subject to a self-exclusion order, a court-ordered gambling prohibition, or any restriction imposed by manilacasino that would otherwise bar your access.
- Single Account. Each individual may register only one (1) manilacasino account. Operating multiple accounts is strictly prohibited and will result in the permanent suspension of all associated accounts and forfeiture of any balances held therein.
3. Account Registration & Verification
To access real-money gaming on manilacasino, you must complete account registration and, where required, Know Your Customer (KYC) verification.
- Accurate Information. You must provide complete, truthful, and current information during registration, including your legal full name, date of birth, and a valid Philippine mobile number or email address. Providing false information constitutes a material breach of these Terms.
- KYC Verification. manilacasino is required to verify the identity of users before processing withdrawal requests above applicable thresholds. Verification requires submission of a valid Philippine government-issued ID (e.g., PhilSys National ID, UMID, driver's license, or passport). Accounts that fail KYC verification may have withdrawal privileges suspended pending resolution.
- Account Security. You are solely responsible for maintaining the confidentiality of your account credentials. manilacasino strongly recommends enabling two-factor authentication. You must notify manilacasino customer support immediately upon becoming aware of any unauthorized access to your account.
- Account Ownership. manilacasino accounts are non-transferable. You may not sell, assign, or otherwise transfer your account or any credits held therein to any third party.
4. Deposits, Withdrawals & Financial Transactions
All financial transactions on the manilacasino Platform are conducted in Philippine Pesos (PHP) unless otherwise stated.
- Supported Payment Methods. manilacasino supports deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, UnionBank, 7-Eleven (DragonPay), and cryptocurrency (USDT). Payment method availability may change without prior notice.
- Deposit Processing. Deposits via GCash and PayMaya are typically credited to your manilacasino wallet in real time. Bank transfer deposits may take up to one (1) banking day to reflect. manilacasino reserves the right to delay crediting pending additional verification.
- Withdrawal Processing. manilacasino will process approved withdrawal requests to your registered payment method within the timeframes published in the cashier section. manilacasino reserves the right to request additional documentation prior to processing any withdrawal.
- Currency. All transactions are settled in PHP. No foreign exchange conversion will be applied without your express knowledge. manilacasino is not responsible for exchange rate fluctuations affecting cryptocurrency transactions.
- Dormant Accounts. Accounts with no login activity for a period of twelve (12) consecutive months may be classified as dormant. manilacasino reserves the right to apply an administrative fee to dormant account balances in accordance with applicable regulations. You will be notified by email or SMS before any such fee is applied.
5. Bonuses, Promotions & Wagering Requirements
manilacasino may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentives from time to time. All bonus offers are subject to the following general conditions:
- Wagering Requirements. Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. Specific wagering multipliers are stated in the terms of each individual promotion and may vary.
- Eligibility. Bonuses are available to eligible registered users only. manilacasino reserves the right to determine eligibility on a per-promotion basis. Creating additional accounts to claim a bonus more than once constitutes bonus abuse and will result in account suspension.
- Game Restrictions. Certain games may contribute at a reduced rate — or not at all — toward wagering requirements. Live casino table games typically contribute at a lower percentage than slots. Specific contribution rates are detailed in individual promotion terms.
- Expiry. Bonus funds and associated wagering requirements expire within the period stated in the applicable promotion. Expired bonuses and associated conditional winnings will be forfeited automatically.
- Modification & Withdrawal. manilacasino reserves the right to modify, suspend, or terminate any promotion at any time. Players who have already accepted a bonus will be given reasonable notice of material changes to wagering terms.
6. Gameplay Rules & Technical Matters
- Game Rules. Each game on manilacasino is governed by its individual rules, which are accessible within the game interface. In the event of a conflict between individual game rules and these Terms, the individual game rules take precedence for gameplay-specific matters.
- Malfunction. In the event of a game malfunction, network failure, or technical error during a game round, manilacasino's records of the session shall be the definitive reference. Bets on affected rounds may be voided and stakes returned at manilacasino's discretion.
- Result Finality. Once a game round has been completed and the result displayed, the result is final. manilacasino does not reverse completed game results except in cases of confirmed technical malfunction or proven rule violation.
- Internet Connectivity. You are solely responsible for maintaining a stable internet connection during gameplay. manilacasino is not liable for losses resulting from disconnection, lag, or connectivity issues on the User's end.
7. Prohibited Conduct
The following conduct is strictly prohibited on the manilacasino Platform. Violations may result in immediate account suspension, permanent ban, and forfeiture of all balances:
- Providing false registration information or impersonating another individual.
- Opening more than one account per individual (multi-accounting).
- Using automated tools, bots, scripts, or software to interact with games or the Platform.
- Exploiting software bugs, game errors, or loopholes in a manner that provides an unfair advantage.
- Collusion with other players to manipulate game outcomes.
- Any form of money laundering, fraud, or use of the Platform for illegal financial activity.
- Accessing the Platform from a jurisdiction where such access is prohibited.
- Allowing a minor (under 21 years of age) to use your account.
- Engaging in harassment, threatening behavior, or abusive communication with manilacasino staff or other players.
8. Intellectual Property
All content on the manilacasino Platform — including but not limited to the manilacasino brand name, logo, game graphics, software, text, interface design, and multimedia assets — is the intellectual property of manilacasino or its respective licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only. Any reproduction, distribution, public display, or commercial exploitation of Platform content without prior written authorization from manilacasino is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by applicable law:
- manilacasino provides the Platform on an "as is" and "as available" basis without warranty of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
- manilacasino shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Platform, including loss of gaming winnings due to technical malfunction, third-party payment processing delays, or account suspension resulting from a breach of these Terms.
- manilacasino's total aggregate liability to you for any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
- Nothing in these Terms limits manilacasino's liability for fraud, gross negligence, or any liability that cannot be excluded under Philippine law.
10. Responsible Gaming
manilacasino is committed to responsible gaming and player protection. The following tools and obligations apply to all accounts:
- Age Restriction. You must be 21 years of age or older to hold a manilacasino account. manilacasino conducts age verification as part of the KYC process and reserves the right to suspend accounts where underage access is suspected.
- Self-Exclusion. Any user may request self-exclusion from manilacasino at any time by contacting customer support. Self-exclusion periods range from 24 hours to permanent closure. During a self-exclusion period, the affected account cannot be reactivated and no new account may be opened.
- Deposit & Loss Limits. Users may set daily, weekly, or monthly deposit and loss limits via their account settings. Limits take effect immediately when lowered and after a 24-hour cooling-off period when increased, to prevent impulsive changes during active sessions.
- Reality Checks. Session duration alerts are available in account settings. These alerts display your time spent in the current session and your net win/loss at configurable intervals.
- For broader responsible gaming resources, visit the Responsible Gaming page.
11. Privacy & Data Protection
manilacasino collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. This includes data required for KYC verification, payment processing, fraud prevention, and compliance with PAGCOR reporting requirements.
12. Amendments to These Terms
manilacasino reserves the right to amend these Terms & Conditions at any time. Where changes are material — including changes that affect gameplay rules, financial transaction conditions, or user rights — manilacasino will provide notice via email, SMS, or a prominent notice on the Platform at least seven (7) days before the amended terms take effect. Continued use of the manilacasino Platform after the effective date of amended terms constitutes acceptance of those terms. If you do not accept the amended terms, you must cease using the Platform and may request account closure.
13. Governing Law & Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. In the event of a dispute between you and manilacasino arising from or related to your use of the Platform, the parties agree to first attempt resolution through manilacasino's internal disputes process via customer support. If the dispute cannot be resolved internally within thirty (30) days, the parties submit to the exclusive jurisdiction of the appropriate courts of the Philippines.
14. Contact
For questions, clarifications, or concerns regarding these Terms & Conditions, please contact manilacasino customer support:
- Email: [email protected]
- Live Chat: Available 24/7 via the manilacasino website.
- Response Time: manilacasino aims to respond to all written enquiries within two (2) business days.